252-204-4924

Privacy Policy

Effective Date: 6/5/2026
Last Updated: 6/5/2026

Superior Grading, LLC (“Superior Grading,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit SuperiorGradingNC.com, submit a quote request, contact us, or otherwise interact with our website.

By using our website, submitting a form, calling us, emailing us, or otherwise providing information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Name
  • Phone number
  • Email address
  • Project address or project location
  • Information about your land clearing, lot preparation, grading, hauling, driveway, or related project
  • Photos, documents, or other project details you choose to send us
  • Any other information you submit through our website, by phone, by email, by text message, or through other communication methods

We may also automatically collect limited technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Time spent on the website
  • Referring website or search engine
  • General usage and analytics information
  • Cookies or similar tracking data

2. How We Use Your Information

We use the information we collect to:

  • Respond to quote requests and service inquiries
  • Contact you about your project
  • Schedule estimates, site visits, or follow-up calls
  • Provide land clearing, lot preparation, grading, hauling, and related services
  • Send estimates, proposals, invoices, or project communications
  • Improve our website, marketing, and customer experience
  • Maintain website security and prevent misuse
  • Keep business records
  • Comply with legal, regulatory, insurance, tax, or contractual obligations

When you submit a form or contact us, you authorize us to contact you by phone, email, or text message regarding your request. Standard message and data rates may apply. Submitting a quote request does not enroll you in recurring promotional text messages unless you separately agree to receive them.

3. Quote Request Forms

Our website may include a quote request or lead form asking for information such as your name, phone number, email address, project location, and project details.

We use this information to evaluate your request, contact you, and determine whether we may be able to provide services for your project.

Please do not submit sensitive personal information through our website unless specifically requested. This includes Social Security numbers, driver’s license numbers, financial account numbers, medical information, or other highly sensitive information.

4. Cookies and Website Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand how visitors use the site and to improve performance.

These tools may help us understand:

  • Which pages are visited most often
  • How users find our website
  • What devices and browsers visitors use
  • Whether our marketing is effective

You can usually adjust your browser settings to block or delete cookies. Some parts of the website may not function properly if cookies are disabled.

If we use third-party tools such as Google Analytics, Google Ads, Meta/Facebook tools, WordPress plugins, Thrive tools, or similar services, those providers may collect information according to their own privacy policies.

5. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only when reasonably necessary to operate our business, provide services, or comply with the law. These may include:

  • Website hosting providers
  • WordPress, Thrive, form, email, or website plugin providers
  • Email, phone, text messaging, or CRM providers
  • Payment, accounting, bookkeeping, or invoicing providers
  • Subcontractors, vendors, or service providers involved in your project
  • Insurance providers, attorneys, accountants, or business advisors
  • Government agencies, courts, regulators, or law enforcement when required by law
  • A buyer or successor if our business is sold, merged, reorganized, or transferred

We may also share information with your consent or at your direction.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect the information we collect. However, no website, email system, form tool, or method of electronic storage is completely secure.

Because of this, we cannot guarantee absolute security of information submitted through our website or transmitted electronically.

In the event of a data security incident involving personal information, we will take appropriate steps to investigate and respond. Where required, we will provide notice in accordance with applicable law, including North Carolina data breach notification requirements.

7. Data Retention

We retain information for as long as reasonably necessary to:

  • Respond to your inquiry
  • Provide services
  • Maintain business records
  • Follow up on projects
  • Resolve disputes
  • Enforce agreements
  • Comply with legal, tax, accounting, insurance, or regulatory obligations

We may retain quote requests, project communications, estimates, invoices, and related records as part of our normal business records.

8. Your Choices

You may contact us to request that we update, correct, or delete information you previously provided to us, subject to our legal and business recordkeeping needs.

You may also request that we stop sending promotional communications. Even if you opt out of promotional communications, we may still contact you about active projects, estimates, invoices, scheduling, service issues, or other non-promotional business matters.

To make a privacy-related request, contact us using the information listed below.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, security, content, or policies of those third parties.

If you click a third-party link or use a third-party service, your information may be governed by that third party’s privacy policy.

10. Children’s Privacy

Our website and services are intended for adults, property owners, builders, contractors, farmers, and other customers seeking land clearing, lot preparation, grading, hauling, or related services.

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete that information.

11. North Carolina Residents

Superior Grading, LLC is based in North Carolina and primarily serves customers in North Carolina.

North Carolina law may require businesses to notify affected individuals in the event of certain security breaches involving personal information. If such a situation occurs, we will evaluate our obligations and provide legally required notices.

North Carolina residents may contact us with questions about the information we collect or how it is used.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will revise the “Last Updated” date above.

Changes are effective when posted on this website unless otherwise stated. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Superior Grading LLC
Website: SuperiorGradingNC.com
Phone: 252-204-4924
Email: [email protected]
Service Area: North Carolina

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